Frequently Asked Questions
 

Frequently Asked Questions
Find some Q&As below about GetSkiTickets.com

1. What is GetSkiTickets.com?

2. How do I get my lift tickets once I have purchased them?

3. What does a 2 of 3 day lift ticket mean or a 3 of 5 day lift ticket?

4. How do I redeem my products that I've purchased?

5. Can I cancel and get a refund?

6. What are the terms and conditions of the travel insurance?

7. Can I ski/ride on any day I want to?

8. Is it safe and secure to purchase my lift tickets online?

9. Do any ski resorts offer Senior Citizen rates?

10. Do kids ski for free at any ski resorts?

11. Why can’t I book a certain date?

1. What is GetSkiTickets.com?
We are an online marketplace where skiers/riders have access to purchase discounted lift tickets, lessons, rentals, and season passes. We are able to offer these discounts to our guests through the terms and conditions of the ski resorts we work with. All purchases must be made in advance through GetSkiTickets.com and the purchase is date specific. Our web site is designed for the skier/rider who knows the specific dates they will be traveling and skiing/riding.

2. How do I get my lift tickets once I have purchased them?
After purchasing your lift tickets a confirmation is sent to the email address you provided. Once you receive the confirmation via email, simply print out the voucher and bring it to the resort ticket office listed on the confirmation. You must present your Photo ID to redeem products. The ticket office will then exchange the print out for your physical tickets. Only one voucher is created for all travelers. The guest name who is listed on the voucher, must be the one to pick up the tickets.

3. What does 2 of 3 lift ticket day mean or a 3 of 5 day lift ticket?
A 2 of 3 day lift ticket means that you can ski 2 days within a 3 day consecutive period starting on your chosen start date. A 3 of 5 day means you will have 3 days of skiing within a 5 day consecutive period.

4. How do I redeem my products that I've purchased?
Print out the email voucher that has been sent to you and bring it to the resort specified on the voucher. On the fulfillment part of the voucher will be detailed information on the location to redeem your ticket, rental, lesson or season pass.

5. Can I cancel and get a refund?
No, all tickets are non-refundable and non-transferable. We are able to offer these discounts to our guests because of the strict terms and conditions we have with our resort partners. We do offer travel insurance and we recommend adding that to your purchase, please read details about what the travel insurance covers.

6. What are the terms and conditions of the travel insurance?
For additional information on travel insurance available through Travel Guard visit  http://www.travelguard.com/astp  or by calling Travel Guard at 1.877.249.5376.

7. Can I ski/ride on any day I want to?
No, all purchases are date specific. Make sure you have finalized your travel plans before you make a purchase on our site.

8. Is it safe and secure to purchase my lift tickets online?
Yes, all credit card transactions take place on a secure server which provides security and privacy.

9. Do any ski resorts offer Senior Citizen rates?
Some resorts offer senior citizen rates through GetSkiTickets.com. You can view all senior citizen rates through checking your dates of skiing on any participating resorts.

10. Do kids ski for free at any ski resorts?
Yes, some resorts offer free skiing for kids under a certain age. Check rates and specifics for each resort or contact us for more information.

11. Why can’t I book a certain date?
Many of our resort partners have a booking window. Which means you MUST purchase these tickets in advance of the booking window. The tickets and products will not be available if you’re trying to buy these tickets to close to the date you want to ski/ride. The dates you choose must be outside of the booking window. Most resorts require purchasing your tickets two to three days in advance and sometimes even longer, read the terms and conditions before making your purchase.

 
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